Ausgrid and Endeavour Energy Lead Energy Innovation and Engagement

The 2023 Energy Networks Industry Award winners were recently revealed at the Energy Networks Australia (ENA) annual dinner. Among the recipients was Ausgrid, securing the Energy Network Industry Innovation Award for its pioneering energy network initiative, Project Edith. This initiative, developed in collaboration with Reposit Power, aims to optimize customer energy resources through dynamic network pricing. By engaging with various stakeholders, Ausgrid demonstrated a customer-centric approach to innovation, aligning with the industry’s shift towards a more sustainable energy future.

Endeavour Energy was another standout, clinching the Consumer Engagement Award for its project, Power Together – Collaborating on Our Energy Future. This project focused on integrating customer needs into the Revenue Proposal for 2024-2029, emphasizing a culture of customer-centricity across the organization. Through extensive engagement efforts involving over 1,800 customers and 124 organizations, Endeavour Energy showcased exemplary consumer engagement practices, reflecting a commitment to meeting evolving consumer expectations in the energy sector.

Dominique van den Berg, CEO of ENA, commended both Ausgrid and Endeavour Energy for their innovative approaches to enhancing energy network efficiency and consumer engagement. She highlighted the significance of projects like Project Edith and Power Together in driving industry-wide transformation towards a more sustainable and customer-focused energy landscape. By involving customers in decision-making processes and prioritizing their needs, energy companies can foster greater trust and collaboration, essential for navigating the complexities of the evolving energy market.

Jacqueline Crawshaw, Interim CEO of Energy Consumers Australia, emphasized the importance of inclusive consumer engagement in shaping Australia’s energy future. She underscored the role of effective engagement practices in delivering better outcomes for consumers and driving a successful energy transition. As the energy sector undergoes rapid transformation driven by decarbonization and decentralization, engaging with consumers and incorporating their perspectives will be crucial for building a resilient and responsive energy ecosystem that meets the evolving needs of all stakeholders.

The recognition of Ausgrid and Endeavour Energy at the 2023 Energy Networks Industry Awards underscores the industry’s commitment to innovation, sustainability, and customer-centricity. These initiatives not only showcase best practices in energy network management but also set a precedent for future projects seeking to align with the changing dynamics of the energy landscape. As the energy sector continues to evolve, fostering collaboration, innovation, and consumer engagement will be key pillars in driving progress and ensuring a sustainable energy future for all.